Conditions of Use & Sale

Last updated on 20 November, 2015.

Conditions of Use

Please read these conditions carefully before using our services. By using our services, you signify your agreement to be bound by these conditions. 


When you log in to our services, we may, subject to your choice, install various cookies in your terminal. Only the issuer of a cookie is likely to read or modify the information contained therein.

Cookies we issue allow us:

- Compiling statistics and traffic volume and use of the various components of our site enabling us to enhance the value and usability of our services ;

- To adapt the layout of our website to your terminal display preferences, as hardware and display or playback software, your device includes ;

- Storing information on a form that you filled on our website or the information that you have chosen on our website ;

- To allow you access to reserved areas of our website with identifiers or data that you may have previously entrusted to us ;

- To implement security measures.


You can choose at any time to express and edit your wishes regarding cookies, by the means described below:

Configuring your browser software

You can set your browser so that cookies are stored in your device or on the contrary, they are rejected, either systematically or according to their issuer. You can also configure your browser so that accepting or rejecting cookies you are offered punctually before a cookie is likely to be saved in your device.

The agreement on cookies

If you accepted in your browser cookies from being saved to your device, cookies embedded in the pages and contents that have been read can be stored temporarily in a dedicated area of ​​your device. They will be readable only by their issuer.

Rejecting cookies

If you decline the recording of cookies on your device, or if you delete those registered there, you can not benefit from a number of features that are nevertheless necessary to navigate through certain areas of our website. Such would be the case if you were trying to access our content or services that require identification. That is also the case when we-or our partners- could not recognize, for purposes of technical compatibility, browser type used by your terminal, its language and display settings or the country from which your device appears to be connected on the Internet.

If necessary, we assume no liability for the consequences related to impaired operation of our services due to the impossibility for us to record or view the cookies required for their operation and that you have refused or deleted.

How to exercise your choice, depending on the browser you use?

For managing cookies and your choice, configuring each browser is different. It is described in the help menu of your browser, allowing you to learn how to change your wishes regarding cookies.

Sharing using your device with other people

Sharing with other people using your terminal and configuring your browser settings with regard to cookies, are your free choice and your responsibility.


For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.


All content included in or made available through any of our services, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of LA SKENA or its content suppliers and is protected by copyright, authors' rights and database right laws.

You may not extract and/or re-utilise parts of the content of our website without our express written consent.


LA SKENA is a trademark. LA SKENA's trademark and trade dress may not be used in connection with any product or service that is not LA SKENA's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits LA SKENA.


You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password.

You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner.

You must not use any of our service in any way that causes, or is likely to cause, any of our service, or any access to it to be interrupted, damaged or impaired in any way, or for fraudulent purposes, or in connection with an unlawful activity.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws or of these Conditions of Use.


Visitors may post reviews, comments and other content ; send e-cards and other communications as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

We reserve the right to remove or edit such content.

If you post content or submit material, and unless we indicate otherwise, you grant us a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material.

Our website may contain hypertext links to other sites on the Internet. Links to these other resources make you leave the site.

You can link to the presentation page of this website without our express permission. No application for prior authorization or information may be required by us in respect of a site that wants to establish a link to our site. It should display this website in a new browser window. However, we reserve the right to request the removal of links that we believe not in accordance with the purpose of our site.


We will do our utmost to ensure that availability of our website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to our website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.


These conditions are governed by french Laws regardless of the place of use. In case of any dispute, and after the failure of all attempts at finding a solution, the French courts will have jurisdiction to hear the case.

For any questions related to these conditions of use, you can write to the following address:


We reserve the right to make changes to any service, policies, terms and conditions including these Conditions of Use at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use our services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.


The website is hosted by Easy-hébergement,SWIIPTEL SAS, 10 Rue des Frères Peugeot, 31130 Balma - France.



Conditions of Sale

Last updated on 20 November, 2015.



The General Conditions of Sale (hereinafter "General Conditions") apply to the sale of products and accessories (hereinafter "articles" or "goods") on the website (hereinafter "Site"). The products offered on the site are sold by the company LA SKENA.

These General Terms govern the sale of products between LA SKENA and you. Please read these conditions carefully before placing an order with LA SKENA. By placing an order with LA SKENA, you signify your agreement to be bound by these conditions.


The items for sale on the site are for individuals over 18 years, as well as companies 'end customers' (corporate gifts, business, etc.) The goods offered for sale on the site may not be sold, marketed or distributed in any manner whatsoever.

LA SKENA reserves the right to deny in its sole discretion an order, if the customer does not meet the site's terms of use. Furthermore, LA SKENA reserves the right to refuse an order placed by a customer with whom he would have an unresolved dispute.


Unless otherwise stated, the goods are available only after the confirmation of the order (periods indicated by product when ordering).

In the event of a shortage of stock of some items simultaneously with the order, LA SKENA will inform you as soon as possible by phone call or by email. It will then be proposed to carry out a replacement by another item presented on the website of LA SKENA, or to cancel the order with immediate refund.

LA SKENA can in no way be held responsible for the breakdown of stocks or unavailability of goods.


4.1. Unless otherwise stated, all prices on the site are indicated all French taxes included (French VAT and other applicable taxes) and are in euros.

Each price is unitary and fixed at the beginning of the season. If a price difference occurs between the order and delivery, the price at the date of order is held to be the reference price.

4.2. Payment is made by our banking partner with secure payment terminal. Therefore, LA SKENA has no access to the customer's bank data.


5.1. Goods available for sale online are accessible via the website according to the sizes, colors and descriptions stated. LA SKENA brings great care to faithfully recreate the sizes, colors and qualities of the different items, however, the quality of shots as the rendering is limited by the existing technical and technological possibilities. As such, LA SKENA can not be held responsible for graphic or photographic inaccuracies on the website.

5.2. Each order can concern one or more items from the online store LA SKENA. To ensure optimum service, LA SKENA limit to 10 the number of items per order.

5.3. When ordering online, before validating the order you have to ensure the accuracy of the contents of your order and indicate correctly, distinctly and fully the personal information necessary for its proper treatment. For any omissions or errors at this step, please contact as soon as possible the

5.4. After placing your order, an email summary of the order confirmation is sent. LA SKENA strives to process orders as quickly as possible. When sending the order, an email shipping confirmation is sent.

5.5 The ordered goods remain the property of LA SKENA until their delivery to the carrier.



You can cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased.

You must inform us of your decision to cancel your order. You may submit your request by using this form or by contacting us. In case you submit your request by email, we will communicate to you an acknowledgement of receipt.

To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days’ cancellation period has expired and return the item.

For additional information on the scope, content and instructions for the exercise, please contact our Customer Service


We will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received the above communication.  In any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. If reimbursement occurs after the maximum time period mentioned above, the amount due to you will as of right be increased.

Note that you must send back the goods by following the instructions available no later than 14 days from the day on which you communicate us your cancellation.

You will have to bear the direct cost of returning these goods. You may be liable if the value of the goods returned diminishes due to the handling of the goods except when it was necessary to establish the nature, characteristics and functioning of the goods.


7.1. LA SKENA uses specialized carriers that ensure delivery.

7.2. Upon receipt of the order, a signature will be required. For these reasons, LA SKENA cannot accept PO Boxes or mailboxes or similar location.

7.3. Tariff shipments to metropolitan France: flat fee of 10euros for shipping costs.

Tariff shipments outside metropolitan France: shipping charges are billed at the rate shown by our partner, depending on volume, weight, time and the chosen delivery method. These amounts may be reduced by LA Skena for promotional purposes.

7.4. Shipping costs will be displayed, together with other costs at the end of the registration of the order and prior to confirmation.

7.5. Delivery times vary from country to country, and selected shipment types.

-For French and European destinations: 24 to 48 hours,

-For The Americas and Asia destinations: from 3 to 5 days.

-In Case of abnormal delay in delivery (greater than ten days after confirmation of shipment), thank you to inform us as soon as possible by email to


When ordering products from us for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. You should contact your local customs office for further information.

Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.


9.1. Without prejudice to the rights granted to you by law, this return policy, exchange and refund is applicable only for items purchased online on the website All returns, exchanges and refunds are made via the customer service of the online store. In no event an item purchased on the site LA SKENA can be reported in stores.

9.2. We advise you to check at the time of delivery compliance with the order and possible damage or anomalies on the items and their packaging. You must report any discrepancies, damage or non-compliance of items by email to within 48 (forty-eight) hours of receipt.

9.3. You should then return all defective or nonconforming items within 10 (ten) days from the delivery date.

9.4. The causes of the return must be indicated legibly and clearly, accompanied by the return date and your signature on the return delivery slip supplied in all packages sent. Items must be returned in their original packaging without having been previously used, to the following address: LA SKENA, 149 rue Eugène Delaroue 77190 Dammarie-les-Lys, France.

9.5. LA SKENA supports the costs of returning the items if they actually prove to be defective or non-compliant with respect to the original order. LA SKENA can not be held responsible for any loss, delay or damage occurred during the return of the items. For these reasons and for more security, it is recommended to use the carrier partner of LA SKENA in the country of destination.

9.6. In case of defective products due to LA SKENA, you are entitled to request an exchange for an identical product or a similar product value of LA SKENA. You can also opt for cancellation and refund of the order, that LA SKENA performs as soon as possible.


LA SKENA certifies that the informations provided by you during the order is intended only to ensure the perfect execution of your order and will under no circumstances be used for commercial purposes or disclosed to third parties.

Furthermore you have the right to modify or delete your personal details from the database. Simply notify by email to

We remind you that the payment is made by our banking partner and secure payment terminal ; LA SKENA has no access to your banking details.


These Conditions of Sale are subject to French law.


We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time.

You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you).

If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


Our contact details are:

LA SKENA, 149 rue Eugène Delaroue, F77190 Dammarie-les-Lys, France.

Share Capital: EUR 1,000.00

Registered in France

RCS Melun No: 814 838 181

VAT Registration Number: FR95814838181